Service Corporation International (SCI) Office Coordinator in Burnaby, British Columbia
Overview & Responsibilities / Aperçu et responsabilités
Provides project support for corporate and field initiatives by researching, implementing and influencing to ensure a successful program execution. Understands and contributes to Operations Management objectives by adapting and improving processes and tasks associated with daily work functions. Provides support to the Operations Group as well as Records Reconciliation Team via detailed property records research, financial and statistical analysis and other property records analysis as needed.
Perform detailed review of property records with location to determine scope and reconciliation efforts
Utilize superior attention to detail to identify variances in location records including ownership, dates and transfers
Proven ability to use critical thinking for research and draw conclusions with limited instruction
Self-motivated, personal accountability for staying on track with or updating target goals as defined by the project
Maintains and provides data & statistics to Reconciliation Specialist for project analysis
Exercises good judgement and escalatesquestions/concerns as appropriate to maintain efficient workflow between Field locations, HMIS team, mapping staff etc.
Thoroughly and accurately provide supporting documentation for reconciliation of records, systems and property verification walks
Physically assist with property verification walks with location maintenance representative
Physically retrieve and file property records to assist with investigations
Assists in defining and creating improvement solutions to existing funeral and cemetery processes as well as corporate driven policies and procedures related to field operations
Works with group leadership to complete high priority projects and interacts with other corporate departments to manage data flow and deadlines.
Manage ad hoc reporting requests and identify reporting process improvements
Requirements & Qualifications / Exigences et qualifications
- A minimum of 2 years applicable work experience in area requiring strong attention to detail. Experience auditing contracts and records a plus
Knowledge, Skills & Abilities:
Strong problem solving abilities
Proficiency in Microsoft Word, Access, PowerPoint and Outlook
Highly detail-oriented with a careful eye for quality control and presentation of work
Self-motivated and driven to produce results within tight deadlines and with maximum quality within allowed time constraints
Excellent verbal and written communication skills
Ability to sit/stand for long periods of time
Advanced Excel skills (complex formulas, pivot-tables, v-look-ups and other advanced functions)
Excellent presentation skills and the ability to speak in front of groups
Project management skills/experience
SCI Overview / Vue d'ensemble
Who we are. What we do.
We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.
We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.
SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at.
As used herein, “SCI” refers to Service Corporation International and its affiliated companies.
Equal Opportunity Employer, M/F/D/V
Service Corporation International is an equal opportunity employer and is committed to providing employment accommodation in accordance with the relevant legislation. If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.
Service Corporation International est un employeur équitable, et s’engage à offrir des mesures d’accommodation en respect à la législation pertinente. Si vous nécessitez un mesure d’accommodation pour appliquer, ou pour participer au processus de sélection, veuillez aviser le département des Ressources Humaines.
Requisition ID / Numéro de l'offre 2018-838-Wallin
# of Openings / Nombre de postes 1
Category / Catégorie d'emploi Operations
Time Type Full-Time